Privacy Policy

Effective Date: September 8, 2026

At Makaroot, operated by R.K Munchies, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the circumstances under which it may be shared when you use our website, products, and services.

WHAT WE COLLECT

Device Information

When you visit the Makaroot website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and certain cookies installed on your device.

As you browse the website, we may also collect information about the individual web pages or products you view, the websites or search terms that referred you to our website, and information about how you interact with the website.

We refer to this automatically collected information as "Device Information."

Order Information

When you make or attempt to make a purchase through the Makaroot website, we may collect certain information from you, including:

• Your name
• Billing address
• Shipping address
• Payment information
• Email address
• Phone number
• Order details and transaction information

We refer to this information as "Order Information."

Device Information and Order Information may collectively be referred to as "Personal Information."

COOKIES

Cookies are small pieces of information stored by a web server on your web browser that can later be read by that browser. Cookies help websites remember information specific to a user and improve the overall browsing experience.

Makaroot may use both temporary and permanent cookies on your device. Cookies may not directly contain personally identifiable information.

We may use cookies to:

• Help remember and process items in your shopping cart.
• Remember your preferences and settings for future visits.
• Understand website traffic and user interactions.
• Improve our website, products, services, and user experience.
• Analyze website performance and usage.
• Support marketing and advertising activities.

We may also use trusted third-party service providers to assist us in collecting and analyzing this information on our behalf.

You may be able to disable or manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of parts of our website.

LOG FILES

Like many websites, Makaroot may use log files to track actions occurring on the website.

Log files may collect information such as:

• IP address
• Browser type
• Internet Service Provider (ISP)
• Referring and exit pages
• Date and time stamps
• Pages visited
• Website interactions

This information may be used for website administration, analytics, security, troubleshooting, and improving our services.

HOW WE USE YOUR PERSONAL INFORMATION

We may use your Personal Information to:

• Process and fulfill your orders.
• Process payments and transactions.
• Arrange delivery and shipping.
• Communicate with you regarding your orders.
• Provide customer support.
• Respond to your questions and requests.
• Improve our website, products, and services.
• Personalize your shopping experience.
• Detect and prevent fraud or unauthorized activities.
• Send service-related communications.
• Send promotional or marketing communications where permitted by applicable law and subject to your preferences.
• Analyze website usage and customer trends.
• Comply with applicable legal and regulatory requirements.

SHARING OF PERSONAL INFORMATION

We may share Personal Information with service providers, business partners, and other third parties when reasonably necessary to operate our business and provide our services.

Such third parties may include:

• Payment processing providers.
• Shipping and logistics partners.
• Website hosting and technology providers.
• Customer support providers.
• Analytics and website performance providers.
• Marketing and advertising service providers.
• Fraud prevention and security service providers.

We do not sell your Personal Information to third parties for their independent marketing purposes without your consent, where such consent is required under applicable law.

We may also disclose Personal Information where necessary to comply with legal obligations, enforce our terms and policies, protect our rights or property, or prevent, detect, investigate, or address fraud, illegal activity, or security concerns.

DISCLOSURE FOR LEGAL AND SAFETY PURPOSES

Makaroot may disclose Personal Information if we believe, in good faith, that such disclosure is reasonably necessary to:

• Comply with applicable laws, regulations, legal processes, or government requests.
• Enforce our Terms and Conditions or Privacy Policy.
• Protect our rights, property, or safety.
• Protect the rights, property, or personal safety of our customers or other individuals.
• Investigate suspected fraud, unauthorized activity, or other unlawful conduct.
• Respond to claims or legal proceedings.

THIRD-PARTY WEBSITES AND LINKS

Our website may contain links to third-party websites, applications, or services.

When you click on such links, you may be directed away from the Makaroot website. Makaroot and R.K Munchies are not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies and terms of those third-party websites before providing them with your Personal Information.

SECURITY PRECAUTIONS

The security of your Personal Information is important to us. We take reasonable technical, administrative, and organizational measures to protect Personal Information against unauthorized access, misuse, loss, alteration, or disclosure.

Where appropriate, we use secure technologies and security measures when you access or provide information through our website.

However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, while we strive to protect your Personal Information, we cannot guarantee absolute security.

Force Majeure

R.K Munchies shall not be held responsible for any loss, damage, or misuse of Personal Information where such event is attributable to circumstances beyond our reasonable control, including but not limited to natural disasters, fire, flood, civil disturbances, strikes, war, governmental actions, power failures, system failures, cyberattacks, unauthorized access, computer crashes, or other events beyond our reasonable control.

ADVERTISING

Makaroot may use third-party advertising and marketing service providers to display advertisements or promotional content.

These service providers may use information about your visits to Makaroot and other websites to provide advertisements or marketing content that may be relevant to your interests.

Such information may include browsing activity, device information, cookies, and other non-directly identifying information, subject to applicable laws and the policies of the relevant service providers.

MARKETING COMMUNICATIONS AND UNSUBSCRIBE

If you receive promotional emails, SMS messages, WhatsApp messages, or other marketing communications from Makaroot and no longer wish to receive them, you may opt out by following the unsubscribe instructions provided in the communication or by contacting us.

You may contact us at:

Email: [Insert official Makaroot customer support email]

We will make reasonable efforts to process your request within a reasonable period.

Please note that even if you opt out of marketing communications, we may continue to send essential transactional or service-related communications, such as order confirmations, delivery updates, payment notifications, or important account-related information.

DATA RETENTION

When you place an order through the Makaroot website, we may retain your Order Information and other relevant Personal Information for as long as reasonably necessary for business, accounting, tax, legal, regulatory, fraud-prevention, dispute-resolution, and customer-service purposes.

Where permitted by applicable law, you may request deletion of your Personal Information, subject to any legal or legitimate business requirements that require us to retain certain information.

BEHAVIOURAL ADVERTISING

As described above, Makaroot may use certain Personal Information and browsing information to provide you with targeted advertisements, personalized content, or marketing communications that we believe may be relevant to you.

You may have options to control certain personalized advertising through your browser, device, or third-party advertising platform settings.

YOUR PRIVACY RIGHTS

Depending on applicable law, you may have certain rights regarding your Personal Information, including the right to:

• Request access to Personal Information we hold about you.
• Request correction or updating of inaccurate information.
• Request deletion of certain Personal Information.
• Withdraw consent where processing is based on consent.
• Opt out of certain marketing communications.
• Raise a concern or complaint regarding our handling of your Personal Information.

To exercise any applicable privacy rights, please contact us using the details provided below.

CHANGES TO THIS PRIVACY POLICY

This Privacy Policy may be updated from time to time to reflect changes in our business practices, website functionality, technology, legal requirements, or other operational requirements.

When we make changes, we may update the Effective Date at the top of this Privacy Policy.

We encourage you to review this Privacy Policy periodically to remain informed about how we collect, use, and protect your information.

CONTACT US

If you have questions about this Privacy Policy, our privacy practices, or would like to make a complaint or exercise an applicable privacy right, please contact us at:

R.K Munchies

Makaroot

129, Kartik Complex,

Andheri West,

Mumbai, Maharashtra, India

Email: [Insert official Makaroot support email]

Phone: [Insert official Makaroot contact number]

Makaroot is a brand operated by R.K Munchies.